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Making people's lives easier with human-centred content design.

Here's what I've been working on

Projects
A young woman on her smartphone drinking an iced coffee

2021 to present

Modernising the Nationwide banking app

A colourful apartment block

2021

Showing homeowners how to get a new mortgage deal

Mother is holding her baby while using a laptop

2020

Helping parents register the birth of their baby

A waiter is wearing a covid mask and cleaning a table

2020

Helping local businesses get support grants during the pandemic

An information website is open on a laptop

2017

Providing reliable advice to people with Crohn's and Colitis

A disabled parking bay with a large blue sign painted on it

2019

Helping people apply for a disabled parking permit

About me

I'm a content designer with ten years of industry experience. I've worked for local government, charities, and universities. I currently design content for Nationwide, working from my home in Sheffield. 

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I love taking complicated topics and tasks and making them simpler and accessible to all.

 

In every project, I see myself as an advocate for the user – giving them a voice and keeping them at the centre of my work.

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My approach is to look at the complete picture of a person's experience, not just a part of it. Because it’s my goal to ensure everyone gets the right content, in the right format, at the right moment on their journey.​

A woman smiling into the camera

Contact me

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I do not claim to own the intellectual property contained within the images in this portfolio. The images are merely here to illustrate my contributions to these works as part of a private portfolio.

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